Lesson 1: Scaling Customer Support for Growth

Lesson 1: Scaling Customer Support for Growth

Welcome back to this third and final module on creating exceptional customer service experiences. In the first two modules we covered why customer service matters, defining great service for yourself and setting up your customer service team and tools. In this module we'll focus on what happens when everything is going well and dealing with the (awesome) challenge of bringing on new customers all the time (aka scaling for growth).

Join Shopify Compass

Become a member to access online courses, webinars, and a community of like-minded business owners.

Sign up for Compass

Download the Shopify Compass app

Track your progress and schedule reminders to help you reach your business goals.

Google Play Store BadgeMac App Store Badge