We’ve completely redesigned and rebuilt the Shopify POS to make it extensible for that future of retail today. And we’ve heard from a lot of retailers that this has become a very good time for them to upgrade the technology in their store and retrain the staff that they have, while business is a bit slower in those physical spaces.
So I want to show you here a demo of the all new POS and you can see it’s very different from the old POS; dark mode and a lot more.
We’ve added this new smart grid feature that lets you customize and organize your POS to work the way you need for your business. And you can even embed apps into it, so that you can customize things like loyalty programs for your staff members to work with right from that smart grid.
And then there’s so much more and access to the rest of Shopify right from inside this tool.
Now you also mentioned staff.
Now I know one of the top-requested features for Shopify POS was better staff control and fine-grained permissions. Were we able to solve that feature at this time?
Exactly. We’ve tried to make it a lot stronger and more flexible for you to control which staff members are able to do what inside of your store.
And inside of your locations and those staff members can see that from inside a
POS and you can manage it right back from Shopify.
Retail is very different these days, it’s a lot about contactless, it’s a lot
about buy online, pickup in-store or curbside, I think is the term a lot of
people are using. How does the all-new Shopify Point of Sale ... Let’s start
with curbside pickup.
How does it support curbside pickup?
Yeah, we’re trying to do a few new things to make it a lot easier for you to
adjust as you reopen these retail stores inside of your communities.
And the first thing is by bringing information and insight about what’s
happening in these retail locations into your online store.
So adding this feature, so that buyers can look at which retail locations have,
which inventory and what fulfillment options are available to them like
curbside pickup or even local delivery. And we think that’ll help drive a lot more purchases in those local markets.
OK So now we’ll be able to find when I go to an online store.
I can find which of the stores that they have nearby actually have the items in
stock. I can buy them online go pick them up and store and we’ll do the curbside pick up to drop it off of my trunk. And it’s entirely contactless.
Exactly. And we want to make sure that if you do happen to go to those physical
spaces before buying, that the contactless checkout itself can also be
uniformly available across Shopify.
Tell me more.
Yeah. So we’ve had tap or contactless payments for quite some time. But it requires the Shopify tap and chip reader to happen, whether it’s with a physical credit card, or something like Apple Pay or Google Pay. But what we’re doing now is we’re using the power of Shopify’s online checkout to bring that to all buyers and all merchants in any situation.
So a buyer will be able to scan a QR code from Shopify pew asked and that will bring up shop as online checkout for them where they can complete the checkout or use any online wallet like shop of shop pay itself to finish that in-person transaction. And we think that’ll help cover everyone in any situation to have a more safe and trusted transaction if they do happen to do that in person.
So in other words, I could actually buy something using Shopify from my car and
just scan the QR code. I don’t have to have the window down. I can just scan the QR code pay with my phone right there. And there’s no physical touching of devices, don’t have to worry about germs or anything like that.
Exactly. We don’t want to make it just fast and easy to buy from Shopify in any way. But we want to make sure it’s safe, and flexible for you too. And so this is one of the ways that we can ensure that everyone has an opportunity to do that.
Now you also mentioned the tap and chip reader. Now, up until now that’s only been available in the United States. What are the plans for releasing that internationally.
Our team’s been working really hard to bring these integrated payments and devices to more markets. And just last week, we brought it to Canada with Interac debit included as well as the tap and chip reader. So later this year, we’re going to bring that to the UK as well. And we’re going to keep going to make sure that we can expand Shopify for us globally.
So again, I just really want to encourage all of our viewers that have looked
at Shopify point of sale in the past, then and maybe thought that it was
missing one feature or the other to really take this moment to re-evaluate it
and see if it now has the right tools and features for your business because we
really believe it’s one of the best point of sale systems on the market, if not
the best point of sale system on the market today.
And to help you do that, we’ve actually made Shopify POS Pro completely free until October of this year. So that you can easily try it out, test it in your business or start that migration process while your store is still closed. And we hope that’ll help you get started with us.