5 fulfillment best practices that keep your customers happy
Acquiring new customers and increasing sales is usually the #1 focus for entrepreneurs. But there's also a ton of value in making the customer experience as memorable as possible, especially post-purchase. It can lead to higher customer loyalty, which on average is 10x more valuable to your business.
In this video, you’ll learn how to:
- Build customer trust by accommodating returns and changes to orders in Shopify
- Get products to customers faster with a ritualized and efficient fulfillment process
- Increase customer loyalty by personalizing the experience